Frequently Asked Questions
Everything you need to know about your Arte Antwerp order.
What are your shipping rates and delivery times?
We offer worldwide shipping. Orders within the Benelux region typically arrive within 1-2 business days, while international shipping usually takes 3-7 business days depending on your location.
How can I return an item?
You can return any unworn item within 14 days of delivery. Please ensure all original tags are attached and use our online returns portal to generate your shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
How do I know which size to choose?
Most of our pieces feature a relaxed, contemporary fit. We provide a detailed size guide on each product page with specific measurements to help you find the perfect fit.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is immediately processed by our warehouse team. Therefore, we are unable to guarantee modifications or cancellations, but please contact support as soon as possible.
Are your products sustainably produced?
Arte Antwerp is committed to quality and longevity. We source high-quality materials and work with ethical manufacturers in Portugal to ensure both durability and fair production standards.